Privacy policy
Last updated 2 October 2026
This page explains what WorksheetJar does with your information. We have written it the way we would want it written for us: short, specific, and without the paragraphs that exist only to cover every possibility.
1. Who is responsible for your data
WorksheetJar operates this site from India and is the data controller for the information described here. Questions about privacy, or a request to see or delete your data, go to hello@worksheetjar.com.
2. What we collect, and why
| What | When | Why we need it |
|---|---|---|
| Email address | At checkout, and on the contact form | To send your download links and your receipt, and to reply to you |
| Name | At checkout, and on the contact form | To address the receipt and the reply to the right person |
| Country | At checkout | To work out whether any tax applies and to keep the receipt correct |
| Order contents and amount | When you buy | To deliver the right files, to support you later, and for our accounts |
| Payment reference | When you pay | To match your payment to your order and to process a refund if one is needed |
| Message text | When you use the contact form | To answer your question |
| Account details: name, email address, a password (stored only as a scrambled hash, never as text) and, if you add one, a mobile number | Only if you choose to create an account | To let you sign in and see your past orders in one place |
| Google account details: your name, email address and Google account ID | Only if you choose "Sign in with Google" | To create or open your account without a separate password |
| Email address for the free sample | When you ask for the free sample | To send the sample. It is added to the newsletter only if you tick the optional box |
| Email address for the newsletter | When you sign up, or tick the newsletter box | To send the newsletter you asked for, until you unsubscribe |
| Your name, star rating and review text | When you write a review | To show the review on the product page once we have read it |
| How the site is used: pages viewed, device and browser type, rough location and the page you came from | On every visit, through Google Analytics | To see which pages help people and which do not |
| Basic server logs | On every visit | To keep the site running and to investigate errors and abuse |
We do not ask for a postal address, because nothing is posted. We do not ask for a date of birth or anything else we would not use. A copy of each email the shop sends, and of each message sent through the contact form, is kept on our server so we can answer follow-up questions and check that emails went out.
3. What we never see
Your card number, your CVV, your UPI PIN and your bank login never touch this site. Payment is taken on the payment provider's own systems. What comes back to us is a confirmation that the payment succeeded, the amount, and a reference number. We could not store your card details even by accident, because they are never sent to us in the first place.
4. Cookies
These are the cookies the site sets, and what each one is for.
| Cookie | What it does | How long it lasts |
|---|---|---|
| PHPSESSID | The session cookie. It remembers your cart, the display currency you chose and, if you signed in, that you are signed in. | Until you close your browser |
| bp_recent | The list of products you looked at recently, for the "Recently viewed" strip. It holds product names only. | 60 days |
| bp_wishlist | The products you saved for later. | 180 days |
| _ga and _ga_… | Set by Google Analytics to count visits and tell one visit from another. | Up to 2 years |
| wj_app | Set only when a page is opened inside our Android app. It shows the simplified page without menus or analytics. | 30 minutes |
There is no advertising cookie on this site, no tracking pixel and no social media widget. Our own cookies carry no name or email address.
Scripts from other companies. Every page loads Google Analytics from Google's servers, except pages opened inside our Android app, which use a simplified view without it. The sign-in and sign-up pages also load Google's sign-in button and, on the mobile number field, a font from Google Fonts. The site itself is delivered through Cloudflare, which protects it from attacks and may set its own security cookies.
You can block or delete cookies in your browser settings. If you block them entirely, the cart and wishlist will not remember anything, but the rest of the site works normally. You can also stop Google Analytics with Google's own opt-out browser add-on.
5. Email we send you
- Order emails. Your download links and your receipt. These are part of the purchase, so they are always sent.
- Account emails. If you create an account: a message to confirm your email address, and a password reset link when you ask for one.
- Replies. If you write to us, we reply. That is all.
- Marketing. Only if you have asked for it, by joining the newsletter or ticking the optional box on the free sample form. Buying something does not put you on a list, and every marketing email has a one click unsubscribe.
6. Who we share it with
Only the companies that make the shop work, and only with what they need to do their part.
- Razorpay Software Private Limited. Our payment processor (UPI, cards, NetBanking and wallets). They receive your payment details directly from you, plus the order amount and reference.
- Google. Google Analytics receives the usage information described above, and Google sign-in shares your Google name, email address and account ID with us when you choose to use it. When you buy inside our Android app, Google Play receives the purchase details (see section 12).
- Cloudflare. Delivers the site and protects it from attacks, so it handles the technical details of every visit, such as your IP address.
- Our email provider. Delivers your order email and our replies, so it handles your email address and the message.
- Our web host. Stores the site, its order records, accounts and saved messages on its servers.
- Meta (WhatsApp). Delivers sign-in codes and order messages on WhatsApp, so it receives your mobile number when you ask for a code.
- An accountant or a tax authority. Sales records, where the law requires it.
We do not sell your data, we do not rent it, and we do not pass it to advertisers or data brokers. Nobody receives your information in exchange for money.
7. Where your data is held
Our business is based in India and our suppliers operate internationally, so your data may be processed outside your own country. Where information moves between countries, we rely on the contractual protections our suppliers provide for those transfers. The payment providers hold their own security certifications for the card data they handle.
8. How long we keep it
- Order records: as long as tax and accounting law requires, which is several years. These are the records that let us help you with an old order.
- Download links: they stop working 72 hours after purchase.
- Contact form messages and copies of emails we send: kept while the matter is open, then for a reasonable period in case you write again about the same thing.
- Accounts: until you delete yours (in the app, or on the delete your account page) or ask us to. Order records linked to it are kept for the accounting period above, with your name removed.
- App sign-ins: a sign-in token stops working after 180 days without use, and at once when you sign out or delete your account.
- Reviews: while the product is on sale, or until you ask us to remove yours.
- Analytics data: held by Google under the data retention setting of our Analytics account.
- Server logs: a short rolling period, then overwritten.
- Marketing list: until you unsubscribe.
9. Keeping it safe
The site is served over an encrypted connection. Order records are stored outside the public area of the server, and download links are signed so they cannot be guessed or edited into a link for somebody else's files. Access is limited to the people who need it, which in a business this size is a very short list.
No system is perfect. If a breach ever affected your data we would tell you, and the relevant authority, as quickly as the law requires and in plain language.
10. Your rights
Depending on where you live you may have some or all of the following rights. We will honour them wherever we reasonably can, regardless of your country.
- Ask what we hold about you, and get a copy of it.
- Ask us to correct anything that is wrong.
- Ask us to delete your data, where we are not required to keep it for tax or accounting.
- Ask us to stop using it for marketing, at any time and with no reason given.
- Ask for a copy in a portable format.
- Complain to the data protection authority in your own country.
To delete your account, you do not need to write to us: use the delete your account page.
Write to hello@worksheetjar.com from the address you used with us, or through the contact form. We reply within one working day and act on the request within one month. There is no charge.
11. Children
Many of our products are designed for children, but the shop is not. It is meant for adults buying on a child's behalf, and we do not knowingly collect data from anyone under 16. If you believe a child has given us their details, tell us and we will delete them. Our Android app is made for adults too: on Google Play its audience is set to 18 and over.
12. The WorksheetJar Android app
The app shows the same catalogue as this website and lets you download the packs in your account. Packs bought in the app are paid either through Google Play or through our own Razorpay checkout - Google shows you the choice - and in both cases Google receives the purchase details (which pack, the price, the time and an order reference; for Google Play payments Google handles the payment itself, under Google's own privacy policy).
| What the app sends us | When | Why |
|---|---|---|
| Name, email address and password (the password is stored only as a scrambled hash) | When you create an account or sign in | To sign you in and show My Library |
| Your Google name, email address and Google account ID | Only if you choose Sign in with Google | To create or open your account without a password |
| Your phone's model name, for example "Pixel 8 (Android 15)" | When you sign in | To list the devices you are signed in on. It is not a unique identifier |
| The packs you save to your wishlist | While you are signed in | To keep your wishlist the same on all your devices |
| The pack you buy and Google's purchase reference | When you buy in the app | To check the payment with Google, put the pack in My Library and report the sale to Google |
| Which files you download from My Library | When you download | To apply the same download limits as the website |
| Email address | When you ask for the free sample, join the newsletter, or use "Find my downloads by email" | To send what you asked for. The newsletter only if you ask for it |
| Your name, star rating and review text | When you write a review | To show the review once we have read and approved it |
| Name, email address and message | When you use the Help contact form | To reply to you |
Sign-in tokens. When you sign in, the app keeps a random sign-in token on your phone. We store only a scrambled copy, with the dates it was created and last used and the phone model, for up to 10 devices per account.
What stays on your phone only: your recent searches, your wishlist while you are signed out, your settings, the saved catalogue and pictures, and the PDFs you download. Downloads are saved in your phone's Downloads/WorksheetJar folder and stay there if you uninstall the app or delete your account.
What the app does not do: no ads, no analytics or tracking, no crash-reporting service, no advertising ID, and no access to your location, contacts, photos or microphone. Pages from this website that open inside the app use a simplified view without Google Analytics.
Deleting your account. In the app, go to Account, then Delete account. Or use the delete your account page.
13. Changes to this policy
If we change how we handle your data, this page changes with it and the date at the top is updated. If a change is a significant one and we hold your email address, we will tell you rather than leaving you to notice.
14. Contact
WorksheetJar
Digital downloads only. Operated from India.
- Privacy and data requests: hello@worksheetjar.com
- Orders and downloads: hello@worksheetjar.com
- Contact form: the contact page on this site
Our other policies: Terms of Service · Refund Policy · Licence Terms.